Ziwore

Answer: At Ziwore, we use high-quality genuine leather for all our bags. We source our leather from trusted suppliers to ensure durability, softness, and a luxurious feel. Our selection includes both full-grain and top-grain leather, known for their premium quality and long-lasting characteristics.

Answer: Yes, some of our leather bags are handcrafted. Our skilled artisans meticulously create these bags to ensure each piece has a unique touch and exceptional quality. We combine traditional craftsmanship with modern design to produce exquisite, one-of-a-kind bags.

Answer: To keep your Ziwore leather bag looking its best, we recommend following these care tips:

• Clean Regularly: Use a soft, dry cloth to remove dust and dirt. For deeper cleaning, use a leather cleaner suitable for your bag’s type of leather.
• Condition: Apply a leather conditioner every few months to maintain suppleness and prevent drying.
• Avoid Moisture: Keep your bag away from water and excessive humidity. If it gets wet, gently blot it dry and let it air-dry away from direct heat.
• Store Properly: Store your bag in a dust bag or cloth pouch to protect it from dust and scratches.

Answer: Yes, Ziwore offers international shipping to many countries. During checkout, you can select your destination country, and we will provide shipping options and costs. If you have specific shipping questions or need assistance with an international order, feel free to contact our customer service team.

Answer: We want you to be completely satisfied with your Ziwore purchase. If you are not happy with your bag, you can return it within 30 days of receipt for a full refund or exchange, provided it is in its original condition and packaging. Please visit our Returns & Exchanges page for detailed instructions and to initiate a return. If you have any questions or need help with the process, our customer service team is here to assist you.